Shipping policy

At Maison Fontaine Paris, each order is carefully prepared and shipped with attention to detail to ensure a refined customer experience.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Estimated Delivery Time

Orders are processed within 1–3 business days after payment confirmation.

Estimated delivery times after shipment:

Delivery times are calculated from the date of shipment and may vary depending on destination, customs processing, and carrier operations.

Tracking information is provided once your order has been shipped.

After shipment, you will receive a confirmation email containing your tracking number and carrier details.

Please allow 2–5 business days for tracking updates to appear, as carriers may require time to process and scan the shipment into their system.

To ensure faster delivery, items in your order may be shipped separately.

You may receive multiple tracking numbers if this occurs.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected delivery method.

Maison Fontaine Paris offers complimentary standard shipping on orders over $75 within the United States.

From time to time, we may extend exclusive shipping promotions as part of curated seasonal events.

While we strive to meet estimated delivery times, delays may occur due to:

• High seasonal demand
• Customs processing
• Carrier delays

These factors are outside our control, but we will assist you in tracking and resolving any issues.

Please ensure your shipping information is accurate at checkout.

Maison Fontaine Paris is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If your order has not arrived within 20 business days, please contact us at:

We will investigate and assist you promptly.

International shipments may be subject to customs fees or import taxes.

These charges are the responsibility of the customer.